FAQ: From Public Storage Tips To Pay My Bill and Beyond

As one of the largest self storage facilities in Pittsburgh, STORExpress not only offers a variety of storage unit sizes to fit any of your residential or business storage needs, but we also have a knowledgeable and professional staff ready to provide any self storage information you may need. Here are a few of the most commonly asked questions to ensure you have the best self storage experience possible:

Do you offer a FREE moving truck?

Yes. The free moving truck rental at STORExpress makes moving into your storage unit easy!

Learn more about our free move-in truck and the conditions that apply.

STORExpress has self storage locations throughout the Pittsburgh area.

Find a location near you on our locations page. Once there, you can find a convenient facility close by. Visit the storage facility page, and find the office and gate hours on the left-hand side.

What do I need to have with me to rent a storage unit?

You will need one form of current federal or state issued identification. This ID must include a photograph and signature on it. Most tenants use their driver’s license. We also need a phone number where we can reach you.

What does climate controlled mean?

Climate controlled storage units maintain a stable indoor temperature. This means your items will not experience the fluctuations of outside weather.

Traditional storage units do not control the temperature indoors. When summer or winter strike, they can get very hot or cold, which can be bad for certain items.

If you are not sure which type is right for you, please contact us.

What is the first step to find self storage rental solutions near me?

Use the “Find Storage” box to search our Pittsburgh storage locations nearest you. Our search takes you to the closest location page. Once there, you can find self storage information and other storage resources.

What storage rental options are available?

We offer a wide range of storage solutions at STORExpress. Find sizes from 5’ x 5’ closet-size all the way up to 10’ x 20 storage units equipped for large scale moving and storage. We also offer a wide variety of business and specialty storage options.

What types of specialty storage do you offer?

Many of our locations feature the following specialty storage units:

We also offer storage units for specific needs, including:

When can I access my storage unit?

You have access to your unit 7 days a week, 365 days a year. Please refer to the details on your STORExpress location page for gate access hours.

If you have any additional questions about self-storage from STORExpress, call to speak to a storage expert at the location nearest you.