Self Storage Frequently Asked Questions

As one of the largest self storage facilities in Pittsburgh, STORExpress not only offers a variety of storage unit sizes to fit any of your residential or business storage needs, but we also have a knowledgeable and professional staff ready to provide any self storage information you may need. Here are a few of the most commonly asked questions to ensure you have the best self storage experience possible:

Do you offer a FREE moving truck?

Yes. The free moving truck rental at STORExpress makes moving into your storage unit easy in two ways. First, you will save time by avoiding multiple car trips. Our easy-to-drive moving trucks have large cargo areas that can accommodate appliances, furniture, boxes, bins, art supplies, band equipment, and much more. Loading docks and drive thru buildings allow our customers to easily move belongings into their storage unit.

How can I pay my bill?

Click on the green Make a Payment button in the top right hand corner to make an online payment at any of our ten Pittsburgh area locations. You can also call to speak with a location manager to set up other methods of payment.

How much notice do I need to provide before moving out?

None. Just remove your lock when you are done clearing out your space and stop by our office on your way out to let us know you’ve vacated your unit.

Is there a security deposit?

No. While other storage companies may charge a deposit, there is no security deposit for STORExpress.

What are your office hours?

STORExpress has multiple self storage locations in the Pittsburgh area. By navigating to your nearest storage facility, you will find the office and gate hours along with self storage facts and storage resources.

What do I need to have with me to rent a storage unit?

You will need one form of current federal or state issued identification with a photograph and signature on it, such as your driver’s license, a phone number where we can reach you if needed.

What does climate controlled mean?

There are two types of self storage units: conventional (also known as non-climate controlled) or climate-controlled storage units (also known as temperature controlled units). We offer special climate-controlled storage units that provide a constant temperature range as well as indoor climate controlled units.

What is the first step to find self storage rental solutions near me?

Use our convenient “Find Storage” search box to locate our Pittsburgh storage locations nearest you. This will take you to the closest location page with self storage information and other storage resources.

What storage rental options are available?

We offer a wide range of storage solutions from 5’ x 5’ closet size units all the way up to 10’ x 20 storage units equipped for large scale moving and storage. We also offer a wide variety of business storage solutions and specialty storage options.

What types of specialty storage do you offer?

Many of our locations offer vehicle, boat and RV storage. STORExpress also offers art workspaces, band rehearsal rooms, contractor units, wine storage, construction self storage, college student storage, climate controlled storage and more.

When can I access my storage unit?

You have access to your unit 7 days a week, 365 days a year. Please refer to the details on your STORExpress location page for gate access hours.

If you have any additional questions about self-storage from STORExpress, call to speak to a storage expert at the location nearest you.